Negotiating Personalities


Be confident when negotiating with difficult personalities.


Whether you negotiate primarily with customers, clients or co-workers, you will sometimes

encounter difficult personalities. Effective preparation and negotiation skills can help you deal
confidently with difficult negotiators and get you more of what you want. Old methodologies and 

techniques no longer work. Today, the most effective business people are learning to weave

negotiating skills into their interactions with everyone.


The process and methodology for breaking through.

Negotiating Personalities™ provides a process and methodology that helps you build negotiating strategies, organize negotiation meetings and effectively deliver your value offering:

The online course and optional workshops enable you to:


  • Control the tone, the atmosphere and the tempo of your negotiations by orchestrating and
    managing a process

  • Understand the "masks" many people bring to their negotiations and how to deal with

      each type

  • Deal with anger during negotiations

  • Use a tool that helps you gain advantage over difficult negotiator

  • Recognize and deal with negotiating tactics designed to extract concessions from you

  • Remain calm and in control during tense negotiations

  • Remain flexible while assertively pursuing the agreement you want


A unique, structured approach.


Based on proven results, Negotiating Personalities™ goes far beyond tactics and techniques that

are no longer effective in today’s highly competitive markets. Participants learn to orchestrate the negotiation process to gain commitments from customers and move the negotiation to a close.


Hands-on, real world tools make all the difference.


The Negotiation Value Planner gives you the confidence you need to lead negotiations and effectively deliver your value offering.


A comfortable fit for any organization.


Negotiating Personalities™ provides a plan and tool set that integrate smoothly with any

organization’s culture and style. You strengthen your organization with new skills that help your

team proactively manage their negotiations and add true value to your customer relationships.

Read Our Case Studies