Performance Support Library
One of the worst kept secrets about employee training is that most training just doesn’t “stick.” An important reason is that most companies don’t have a mechanism for reinforcing the training. With
learning retention rates as low as 5%, billions of dollars are spent each year on training sessions that
simply become “events.”
Now there is a simple, affordable and effective solution for reinforcing concepts and skills on-demand,
at the precise time of want and need – our Performance Support Library. Your library contains
engaging, “just in time” video-based training reinforcement in one minute modules designed for easy access and quick reference.
The process is simple and quick:
We discuss key concepts for reinforcement, industry-specific language and your internal
processes for incorporation into your Performance Support Library.
We recommend videos and create visuals to support your goals and objectives.
We create your Performance Support Library online interface branded with your company
logo and taglines.
You get immediate 24/7 access and monitoring with useful analytics.
Coaching, although popular today, has not proven to be a sustainable solution for learning retention.
The Performance Support Library is designed for continual updating and easy integration into your
current practices and systems.